Posts tagged as:

Expedia

Expressjet signs agreement with UAL, four U.S. airlines seek Japan service, Expedia launches search tool for disabled travelers

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If you’re confused about the online travel agencies’ service and price guarantees, take a number. So am I.

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Pop quiz: When Americans go on vacation, how do they travel?

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Brian Ferguson, VP of lodging demand and analysis for Expedia spoke and answered questions about the state of the online hotel market today. His appearance was not without turmoil, since the hotel industry feels sites like Expedia are driving down rates because of rate transparency.

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There are many predictions that airlines will be consolidating, and we know they are cutting services. Now, it appears that online travel agencies are going through some sort of consolidation — the biggest are owned by four big companies.

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Sometimes when you look at online travel agencies like Expedia, it’s hard to determine how they come up with the star ratings. Now Expedia UK gives you an insight as to how they come up with their stars.

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A new startup adds its reviews to the Internet. These reviews are conducted by paid journalists and claim to be totally independent. Will they make a difference. Time will tell.

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Expedia was ordered to pay consumers $184 million, for 2003-2006 hotel transactions for poorly defined service fees. While Expedia contract language claimed fees were reimbursement for expenses, the judge concluded that they were simply profits.

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Expedia has publicly announced they’re selling individual customer buying habits to advertisers. Other travel websites are apparently doing the same in secret. Ned explores his concerns about the sale of this information.

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You may have heard about the pending lawsuits between online travel sites such as Expedia and Hotwire, and various cities who feel they are evading taxes. Which sounds like — and is — a complicated and perhaps arcane issue. But it could affect you.

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