When I returned the vehicle, all check-in procedures ran normally, and I was sent on my way. The next day, I received an unsigned email from “Damage Recovery Unit” asking for my insurance company information.
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When I returned the vehicle, all check-in procedures ran normally, and I was sent on my way. The next day, I received an unsigned email from “Damage Recovery Unit” asking for my insurance company information.
{ 4 comments }
What was thought to be a double billing turns out to be a misunderstanding. Sometimes the problem you discover is with your credit card company rather than the travel supplier.
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National and Alamo are under the same ownership, in fact, they are actually owned by Enterprise Rent-A-Car. And lately, while National’s rates are usually at least a little more expensive, sometimes a lot more expensive, the experience seems about the same.
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