No one said that merging two of the biggest U.S. carriers was going to be easy; it isn’t. Frequent travelers who live near Northwest and Delta hubs might be excused for smiling as United and Continental travelers deal with some of the issues they dealt with a couple years ago.
{ 5 comments }
Elite status in an airline’s frequent flier program can bring many perks, from free checked luggage, to bonus miles, to priority waitlists and upgrades. United Airlines is now changing one of their freqent fliers’ most cherished perks.
{ 17 comments }
Logan expands behavior detection program, three online hotel finders go battle it out, in changed GDS relationship Travelport can sell Economy Plus seats
{ 3 comments }
For many travelers, seat assignments are one of the most important parts of a trip. This varies from the very frequent travelers who have “their” seats (I actually once had someone on a plane ask if I would switch since I was in his favorite), to more relaxed fliers who nonetheless cannot imagine flying without being in a window or aisle seat.
{ 6 comments }
US fines Delta over service to disabled, Continental to get Economy Plus, new A380 engine problem
{ 0 comments }
The new Premium Economy class on Delta, known as “Economy Comfort,” will begin as a international-only product with an extra fee are a work in progress. How will United/Continental respond?
{ 4 comments }
TAM enables phone calls and texting, Economy Plus on sale, Fixing cargo system can cost billions
{ 0 comments }
Janice Hough writes about the scarcity of Economy Plus seats on United Airlines for even the most elite of passengers. Is the airline killing the goose that lays the golden egg?
{ 22 comments }
American Airlines’ latest “Express” seat fee isn’t quite as bad as a mandatory credit card fee or check-in fee, it’s another step in that direction.
{ 9 comments }
