Once thought a dying breed, travel agents are making a comeback and getting respect from airlines who sought to pass them by.
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e-tickets
For years, many travelers wouldn’t consider an electronic ticket if there was a paper alternative, now, they are so reliant on ticketless travel that they make a lot of mistakes. The same with maps and GPSs.
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Some airlines are now allowing passengers to use their phone as a boarding pass. American Airlines, for example, has been expanded their test to almost 30 domestic airports. Continental, Delta and Alaska are also using the system in some markets.
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But while paper tickets aren’t necessary anymore, bringing an e-ticket number to the airport doesn’t take that much time, especially considering the potential disasters that could be averted.
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Electronic or e-tickets as they are called, are getting to be standard. Most U.S carriers won’t issue paper tickets anymore, and if they do, they generally charge extra. And even skeptical travelers are getting used to the concept and are relaxing about not having paper in hand. And IATA – the International Air Transport Association – is close to their goal of 100 percent e-tickets by 2008. But don’t get too relaxed.
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