Posts tagged as:

denied boarding compensation

Is more airline bumping going unreported, and uncompenstated?

by Janice Hough on June 30, 2009

A traveler in her early twenties was flying from Washington to Chicago for an interview. We had been unable to obtain a seat assignment, however we had a confirmed reservation. The client called from the airport and asked if we could help her get on a flight later that day.

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Down on Delta: A codeshare bumping drama with an open end

by Janice Hough on June 16, 2009

Delta Air Lines has been touting their merger with Northwest and Skyteam alliance as a benefit for consumers. On the Skyteam site, along with some of the other self-promotion, is the claim, “SkyTeam helps make your travels smoother, simplified and informed.” Yeah, right.

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