Susan Miller is suing Delta because having lost her luggage temporarily, they are refusing to reimburse her for her expenses from purchase some essentials while waiting to have her luggage returned, while traveling. Ned Levi examines Delta’s “Contract of Carriage” to see how it affected Miller, and if they should have reimbursed her expenses.
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Europe bans X-ray body scanners, Delta alerts consumers to e-mail scams, Cruise Critic names 2011 editors’ picks
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AMR plans to spin off American Eagle, the oldest casino in Vegas, DL and US get ok for DC/LGA slot swap
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Delta to offer new products for first and business class, Qantas slashes US fares if AA deal goes through, TSA supervisor sentenced for theft
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Air France Airbus 380 made its debut between Paris and Washington-Dulles on June 7th and will use this 538-seat plane on its San Francisco run during the summer.
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TSA budget to be cut if House vote stands, Delta shifting call centers back to U.S. from South Africa, Cathay won’t develop low cost carrier
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Running on empty because of headwinds, Delta and SkyTeam to cut transatlantic capacity again, FAA warns pilots in Las Vegas about electronic issues
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Passengers bumped for fuel from Virgin, play Nintendo games at JFK T5, Delta phasing out inefficient planes
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For some years, United Airlines has had kiosks in major airport baggage claim areas, where passengers can check the status of their bags. These kiosks don’t make it any more likely that a bag is actually on the right flight, but it does help giving travelers a head up if there’s a problem. Now Delta joins the baggage-tracking club.
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“Come on down” Price is Right on the boardwalk, aviation accident rate down to lowest levels, boarding pass mixup puts grandma on wrong flight
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