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The recent record breaking snows both in the Mid-Atlantic states and in such unlikely places as Texas and Georgia stirred some memories of my past experiences with what we crewmembers used to describe as “irregular” (the Ozark term) or “non-routine” (the TWA term) operations.
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The truth be told, technology has had a lot to do with the new ways that airlines can handle weather delays. Automatic telephone software, the ubiquity of cell phones. text messaging and automatic rescheduling software have changed the cancellation world of both passengers and the airlines.
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Boeing, determined to see the 787 fly before the end of the year, is focused on getting repairs completed. Ryanair is still continuing its investments in Aer Lingus. Tarmac delay rally in D.C. highlights the problem.
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While winter storms make for dramatic pictures of shut-down airports, travelers know that summer thunderstorms can cause just about as many delays. And one of the most frustrating things about delays is the uncertainty.
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Taking its cue from automobiles, new airplanes will now be required to have “seats that will stay in place when subjected to stresses up to 16 times the force of gravity.” Additionally, some seats will be equipped with air bags.
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Sometimes, even when everything goes wrong, everything goes right. Peter Zolman’s flight was delayed, connections fouled up and eventually problems solved. Then, flying home, he encounters foolish rules.
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Passengers who find themselves stuck on an airplane on the tarmac would be able to sue the airlines in state court, according to the Department of Transportation.
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Delivery dates for Boeing’s planes have been pushed back due to the just-settled machinists’ strike and other issues. As a result, the 747, the 777 Freighter, the 787 and 737 will be delayed a couple of months. In a sense, this is good news for the airlines who announced that they are delaying their fleet purchases over the next couple of years due to concerns over the bottom line.
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President Bush just announced measures that will improve holiday air travel, requiring airlines to provide greater compensation for lost bags and imposing “tougher penalties” when airlines fail to notify travelers of hidden fees. So what’s wrong with it?
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The Department of Transportation released its monthly Air Travel Consumer Report (PDF) Friday, giving us on-time, mishandled baggage and consumer complaint data for September. There have been several news reports on the high-level glamor stuff, but what about the parts of the iceberg under the water?
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