There’s an old joke in the airline industry that Delta stands for Doesn’t Even Leave The Airport. According to the latest Transportation Department report, it’s not really a joke.
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Delay
The case of Catherine Ray vs. American Airlines — better known as the false imprisonment lawsuit on which passenger rights advocates had pinned many of their hopes on re-regulating the airline industry — came to an unceremonious conclusion last week when a federal judge dismissed the lawsuit.
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When it comes to its internal memos, US Airways has been remarkably candid lately. Consider the latest FAQ (Frequently Asked Question) bulletin sent to its employees, which addressed the issue of compensating passengers who are inconvenienced by operational delays.
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Boeing may further delay first deliveries of its flagship 787 Dreamliner by at least six months to account for the recent strike by union machinists and other snags.
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In an era of decreasing services and increasing fees, flying has become an increasingly stressful and unpleasant experience. But it doesn’t have to be that way. After a long Labor Day weekend spent in the air, I’ve identified four free things airlines can do to help their customers.
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By all accounts, US Airways flight 1860 from Punta Cana to Philadelphia did not go well on Aug. 15. A tropical storm forced the airline to cancel the flight. Then, armed guards ordered 274 stranded passengers out of the airport. They were abandoned. Could the airline make things any worse? Yes.
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Airlines are cutting flights like there’s no tomorrow. But are they bothering to tell anyone? Increasingly, the answer may be “no.”
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If you think “air travel” and “delay” are synonymous — and we can’t blame you if you do — here’s some good news. You aren’t guaranteed to be late at a handful of American airports.
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Every once in a while, a plane is delayed because of such unusual reasons that James Wysong just has to write about it. After you read these excuses, you’ll know why delays can sometimes be a laughing matter.
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As part of a larger plan to address airline congestion and delays, the Transportation Department has proposed auctioning off some takeoff and landing rights at JFK and Newark Liberty.
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