We rented a car from Enterprise in Phoenix. When we picked up the car, a representative inspected it with us. My husband noted a couple small marks, but she said we shouldn’t worry because “anything under four inches” was waived. Not only weren’t they waived, but they added up to around $500!
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When I returned the vehicle, all check-in procedures ran normally, and I was sent on my way. The next day, I received an unsigned email from “Damage Recovery Unit” asking for my insurance company information.
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If you dent a rented car you might get a small bill for the repair, but a big bill for the rental car company’s “loss of use” of their car. Ned discusses strategies to minimize your rental car insurance cost, and prevent unjust claims.
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