customers

Let’s not fly together: A customer perspective on the Continental-United merger

by Christopher Elliott on May 11, 2010

Ever since the proposed merger between Continental Airlines and United Airlines was announced earlier this week, that’s all people have been asking about. How does this corporate marriage benefit me?

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Free non-alcoholic beverages returning to US Airways?

by Elizabeth Smith on February 23, 2009

It appears that that US Airways is backing down from charging for non-alcholic beverages onboard their flights. Several blog and forum threads led the way with the breaking news about the drink fee rollbacks to become effective March 1.

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