Ask Bonnie Friedman about her worst customer service experience, and she won’t hesitate to tell you about the time she checked in for her flight from Venice to Frankfurt.
{ 5 comments }
- Travel Medical Insurance Medical treatment and emergency coverage with a flexible travel insurance plan.
From the Forums-
Comments
Archives by Year
Customer Service Contacts
-
Search
-
Recent posts
- Las Vegas, away from the gambling tables and slots
- Weekend miscellaneous: $2,000 for an aisle seat? Pet airways customers howling, Deep vein thrombosis findings
- As new rules put pressure on prices, are airlines turning to baggage fees?
- I paid for tickets on the wrong airline
- What we’re reading: UA ready to switch to one computer system, cruise lines agree to mandatory safety drills, 737 MAX to meet or beat A320neo rage
- Drones coming to U.S. airspace — really, they are already here
- What we’re reading: TSA expands faster screening, WestJet goes ahead with short-haul carrier, Disneyland 1957
- Global Entry — final DHS rule expands program
- Booking a vacation rental through a tour operator — it could save your vacation
- What we’re reading: Favorite defunct airlines, 10 best travel apps, most romantic cities in Canada
-
Be a better consumer! Order your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." It's available now on Amazon, Barnes & Noble or iTunes. -
Take Consumer Traveler along
Get the latest travel news delivered to your inbox EVERY DAY for free!
Sign up here for our WEEKLY NEWSLETTER.
Click here for our RSS feed or try the mobile version of Consumer Traveler.
-
Most popular posts for last 30 days
- Oh my, I lost my ID. How am I going to get home?
- Costa Concordia did not veer off course according to shipping study
- 6 questions to ponder before booking a Hawaiian vacation
- What is the most difficult and confusing airport to return a rental car?
- Weekend what we're reading: All-you-can eat strategies, quirky left behinds at hotels, $400K collected in left change by TSA
Blogroll
- BonjourParis.com Bonjour Paris is the Guide to Paris and France from the top insiders in Paris. Uncover hidden secrets most tourists NEVER discover about Paris.
- Consumer Travel Alliance Insider information about legislation, regulation and education about travelers’ rights in Washington
- Cross-Country Ski Resorts in North America A rollcall of North America’s top cross-country ski resorts
- Elliott A focus on consumer traveler issues from airlines to hotels and car rentals and cruises.
- Intelligent Traveler Cultural, Authentic & Sustainable: This is your brain on travel. We showcase the essence of place, what’s unique and original, and what locals cherish most about where they live.
- NSL Photography Blog focuses on helping travelers improve their photography while traveling, with articles on technique, product reviews, buying guides, professional secrets, and other information.
- On Your Side A customer service blog and wiki. Find a company contact fast for better service.
- Ski Snowboard Europe Detailed descriptions of destination ski resorts in Europe — Austria, France, Germany, Italy, Spain, Switzerland
- Ski Snowboard North & South America Detailed descriptions of destination ski resorts in Canada, USA and South America.
- TSA News Blog A close look at TSA news whenever it happens
Navigation
- Forums Let your voice be heard on our forums. Interact with other intense travelers.
-