After being on the road nonstop since finishing my book Scammed: How to Save Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals, back in June, I can tell you that good customer service isn’t a big deal — it’s a lot of small ones.
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For travelers to the Caribbean, fall is a time for fewer crowds and, often, great bargains. Part of the bargain factor is children going back to school. But to be honest, it’s also hurricane season.
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Some cruise lines are discounting to under $100 a day per person for an inside cabins. Others are enticing passengers with onboard credits that can top $1,000. There’s a big reason for that, and it’s not just the still recovering economy — it’s the airfares.
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Flights grounded in Europe because of snow and ice, value-added cruises with shore excursions included, Vegas’ neon boneyard to become museum
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Christopher Elliott is a poster boy for Dramamine, the motion sickness medication parceled out to seasick cruise passengers. But all the pills in the world won’t cure the made-for-TV drama that’s been unfolding at sea recently.
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Janice Hough notes that while the cruising experience may have improved recently, the pre-cruise experience certainly has not been.
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Many travelers who don’t regularly use travel agents are surprised that; (a) there are still any “brick-and-mortar” agents around, and (b), that anyone still uses them. Admittedly, the internet has helped put a lot of agents out of business, but truthfully, many of those agents weren’t very good in the first place.
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Princess Cruises and Cunard Line apparently feel secure enough with their passengers that they are instituting a change that could be trivial for some, but catastrophic for others — an automatic cancellation for late payment.
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It’s already into December and you suddenly realize you really don’t want to sit at home that week after Christmas. A quick look online or a call to your travel agent will tell you, a few days in Hawaii or the Caribbean or Mexico really isn’t much of an option, unless you’re prepared to spend thousands in airfare before even beginning to look at prices for the few hotels available.
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