The DeBorde family of Galveston, Texas had high hopes for their first-ever cruise vacation – a four-day sailing on the Carnival Ecstasy from their hometown to Mexico. According to the DeBordes the cruise didn’t live up to what was promised in Carnival’s brochure or website and they wanted the line to own up to its “Vacation Guarantee” so they could get off the ship and get their money back. There was just one big problem – they didn’t tell Carnival they wanted to leave.
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When it comes to a cruise vacation, a new ship is better, right? Well, not always. As more cruise lines renovate older ships with updated amenities found on new ships they are becoming a great value. Come aboard the newly remodeled Carnival Fantasy and see how an 18-year-old ship has become better than ever. 
