continental

When Seth Kunis booked a Thanksgiving flight on Continental Airlines, it included a snack. It’s a small thing, he admits. But when Continental changed its onboard food program, he felt the airline had reneged on a deal.

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The airlines with their recent and not-so-recent mergers have been some of the best examples of union vs. union animosity. Plus, union heavy-handiness makes any cruel capitalistic management look tame by comparison.

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Air Canada, UA/CO want transborder joint venture, air travelers want more self-service, using social media to find travel bargains

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United Continental Holdings merger is complete. Ironically, pilots will fly more with more rest under new FAA guidelines. Flawed whole-body scanners keep coming to an airport near you.

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Tourists jailed for desecrating the dead in Greece, United/Continental merger proceeds towards too much concentrated power and Steve Jobs is outed in Japan as a secret Ninja

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Cockpit smoke a factor in UPS crash, UAL to transition to CO operating certificate, Las Vegas Halloween parade

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The Department of Justice green-lighted the Continental Airlines-United Airlines merger late last week, and now the corporate celebrity wedding seems like a done deal. The combined airline will be the world’s largest, but how will it do in the customer-service department?

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The best chance of stopping the merger of giants Continental and United Airlines is gone. The same department that two years ago recommended against allowing these two airlines to for an airline alliance with antitrust immunity, just approved a full merger. Go figure.

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Two months after our flight, our agent was advised that we should have been charged a change fee of $500 and an electronic fee transaction was applied to the travel agent’s bank account. Our travel agency has challenged the payment with Continental without success.

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Fast food being replaced at LaGuardia, rebranding causes mixed feelings, Airbus A350 first delivery delayed

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