No one said that merging two of the biggest U.S. carriers was going to be easy; it isn’t. Frequent travelers who live near Northwest and Delta hubs might be excused for smiling as United and Continental travelers deal with some of the issues they dealt with a couple years ago.
San Francisco airport opens Yoga Room, Vegas casinos relying more on baccarat, flight diverts after unruly smoker lights up
iPhone 4 explodes midflight, FAA ups AA oversight, UAL gets single operating certificate
As a travel agent based in Northern California, many of my best clients are United elite frequent fliers, which means they are used to the vagaries of dealing with the airline. Even without upgrades, this has generally meant that as one client said, “Fly a lot of miles and you get treated less badly.”
Some ridiculously high airfares are between major airports. For example, a regular business client called this week to make a day trip between Washington, D.C. and Pittsburgh, with three weeks notice. The price — almost $1,000. Give me a break!
Virgin America launches real-time deals for everything from candy to rental cars, cruise sellers collecting more fees, UAL pilots sue to stop merger integration because of training issues
Janice Hough writes about the continuing problem with schedule and flight changes when dealing with airlines in the throes of mergers.
Fuel surcharges, taxes and fees are getting out of hand. A Continental advertised fare showing only $236 roundtrip ended up costing with tax and fuel surcharges, $803. More than three times the published fare.
Airline row numbers on UA changed to match CO, AA makes emergency landing for smoke, layoffs at Houston airports mean less traffic direction
CO lost man’s body in casket shipped from Mexico to Texas, Amtrak turns 40 and plans museum train, animal fat as biofuel? Does that qualify?