Compensation

How dare Apple Vacations just remove an entire day from our plans? We had arrangements to meet with another group of friends. This will now have to be canceled. Apple vacation has been very callous in their behavior. Our family was looking forward to a delightful travel time and they have made this very distasteful.

{ 7 comments }

Delta Air Lines just announced a new program where the Delta computer will ask passengers about how much they are willing to accept in the case that they need to bump someone from an overbooked flight. In effect it is a blind auction for getting voluntarily bumped or you might look at it as an airline version of The Price is Right.

{ 12 comments }

Remember the Carnival Splendor, the ship that was marooned 200 miles south of San Diego for several days last year after a fire knocked out its power? Robert and Beverly Howell won’t ever forget it, because they were on the ship.

{ 22 comments }

Christopher Elliott tries to help a passenger get compensation from Alitalia for lost luggage. It was probably a lost cause from the start and ended the same way.

{ 7 comments }

Bedbugs. Just the mention of these tiny, bloodsucking insects is enough to send a veteran road warrior packing. But what does a hotel owe you if you’ve been ravaged by a swarm of Cimex lectularius during your stay?

{ 2 comments }

Your flight’s delayed. What does your airline owe you? That’s what one traveler is wondering on the blazing hot TalkingTravelers forum (which you really ought to join now).

{ 1 comment }