In the case of a code-share operation with a foreign carrier or that of an airline alliance with antitrust immunity, the ability to merge operations and make them seamless for travelers borders on the impossible. Consumers end up faced with alliances and codeshares of a Frankenstein nature.
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Cabin of the future introduced by Airbus, VIA Rail codeshares with airlines, JetBlue gives customers more choices with early boarding
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Codesharing, or allowing multiple airlines to sell tickets on the same flight as if it were their own, can lead to a lot of confusion. And it’s more than just a matter of, “What flight am I on?”
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From a travel agent perspective, these mergers do have some advantages for clients, especially when it comes to fare combinability. But like many airline innovations, alliances can create as many problems as they solve.
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Llouellynde Orahood’s flight from Los Angeles to Dallas has all the makings of a trip from hell, including weather delays, cancellations and almost-missed flights. What could be worse? Having to pay again for the same tickets. Now, neither the airlines nor her online travel agency is willing to help her recover the money she should have never had to spend. Is there any hope for a refund?
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The Senate Committee on Commerce, Science and Transportation Subcommittee on Aviation safety hearings are focusing on the code-sharing responsibilities between majors and regional airlines. And the DOT slaps United with a rare fine for codeshare violation.
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