co-pays

United Airlines is the latest to change their award rules this month. While the changes are not drastic, in general most awards “cost” a little more, especially upgrades.

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This year, however, the best option for many travelers looking for an upgrade may be to actually buy a business class ticket. It may also be the most cost effective option, if done quickly.

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Airlines love big splashy advertisements when they roll out new service and when they are offering fare sales. But when they raise fares, add fees or change mileage programs (usually to the detriment of consumers), somehow that’s not a priority communication. The latest mileage-program changes from the United-Continental merger are no different.

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Janice Hough gives us four things to think about before booking a discounted ticket and requesting an upgrade with frequent flier miles.

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As much as travelers might hate them, upgrade co-pays are probably not going away. At up to $500 one way, at this point they have to be a significant revenue source, although the airlines are not releasing figures.

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Nobody loves co-pays when they are upgrading with miles, but most frequent travelers are grumpily getting used to them. For two clients on American Airlines, however, the $750 they paid to upgrade flights to Costa Rica ended up causing a mistake that could have stranded them on their trip.

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“Co-pay” may be a five letter hyphenated word, but it’s a four-letter word to many frequent travelers. United Airline’s decision to add cash payments to mileage upgrades this year ranks as, perhap,s one of the most unpopular things the airline has done.

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One advantage to the new system is that almost all airfares are upgradeable and travelers don’t have to play the buy-an-upgradeable-ticket game and then be stuck back in coach anyway.

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Sometimes booking a trip is an invitation to a potential nightmare, especially, when trying to use frequent flier miles, either with a free ticket or an upgrade. United Airlines’ new cash-and-miles frequent-flier upgrade rules are making the process fraught with questions.

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