Most recent changes with domestic airlines might be good for the bottom line, but seem to make travel more difficult and more expensive for travelers. However, someone at United had a good idea, that doesn’t cost anything, and can actually make life at the airport easier: baggage information kiosks.
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Airlines are on a slippery slope with baggage fees. Now that it is becoming more commonplace to charge for checked luggage, what is going to happen when something goes wrong?
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In Britain the Trading Standards Institute has tested scales used to weigh luggage after complaints from passengers. A total of 18 sets of scales were tested – 10 showed weight on the machine even before the customer’s baggage was lifted on.
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