How Lufthansa made a good client, who is a frequent flier to Europe, and one of their travel agents, who books a lot of travel to Europe, very happy.
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change fees
A $150 fee is a significant amount of money to change a ticket, especially when more than one passenger is traveling. Unfortunately, to the surprise and annoyance of travelers, the cost to change an airline ticket can end up being much more than simply the change fee.
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The real lesson and the point of this post, is that once again, the only absolute consistency we can expect from the airlines is inconsistency.
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When traveling on two separate tickets and the schedule on one changes so that your connection doesn’t work, the other airline often takes an “It’s not my problem” attitude. Beware.
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While Southwest doesn’t charge change fees, they do not allow standby, at least without paying the difference up to the last minute fare.
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On a ticket change, Continental Airlines ended up dinging her for a total of $954 — more than twice what she’d originally paid for the tickets. It also failed to tell Kaufman it would be billing her credit card that much, she says. She thinks the airline should return some of the money.
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Southwest is focusing on change fees in their latest series of ads that are playing on national TV during major sporting events. They are sure to shine a spotlight on an ugly side of the airline industry fee structure.
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After years of losing money, many U.S. airlines are actually going to be profitable in 2010. But it’s not that they’ve figured out how to price their airline tickets, it’s that they’ve learned just how much they can charge in fees. According to figures released today and reported by the BTS (Bureau of Transportation Statistics, [...]
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Anyone who travels has been there at some point. After locking in a nonrefundable ticket, something happens and the ticket needs to be changed. Sometimes, airlines change schedules. It’s unfair how passengers are penalized and airlines let themselves off scot-free.
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