If anyone hadn’t heard of Costa Cruises before this weekend, they sure do now. Although, as of Monday, the story has moved to the inside of the front sections of U.S. newspapers the repercussions will reverberate through the cruise industry for months if not years and it is still front-and-center in Europe.
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Chris tells the sad story about a couple denied boarding on Carnival Cruise Lines and their fight to get their fare refunded. It has a happy ending, but barely.
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Many cruise lines don’t inform passengers what services and features for which they charge fees are included in their cruise ticket price. Ned Levi explores what these hidden fees entail and how much they can add to the cost of a cruise.
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Janice Hough looks at alternatives that passengers have for cruise vacations that have been canceled over the coming holiday season because of the Carnival Splendor fire.
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How does one make a cruise as safe as possible. Do you lock doors? Leave your valuables in a safe? If it’s a ritzy cruise, do you leave your diamonds at home and bring costume jewelry? What tips can you add?
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Tennessee resident Patty Johnson was looking forward to her 5-day cruise on the Carnival Fantasy sailing from Mobile, Alabama last December. However, when she arrived at the pier there was no ship due to severe fog. According to Johnson the weather wasn’t the only thing that was foggy, but so too was the information they received from Carnival.
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The DeBorde family of Galveston, Texas had high hopes for their first-ever cruise vacation – a four-day sailing on the Carnival Ecstasy from their hometown to Mexico. According to the DeBordes the cruise didn’t live up to what was promised in Carnival’s brochure or website and they wanted the line to own up to its “Vacation Guarantee” so they could get off the ship and get their money back. There was just one big problem – they didn’t tell Carnival they wanted to leave.
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Carnival Cruise Lines, one of the leading cruise lines both in terms of selling drinks on board and in trying to keep passengers from bringing their own on board, is at it again.
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Does your insurance cover military if they have to deploy? Surprisingly, the answer from Carnival was, “It is NOT covered.” And this was confirmed by talking to two people at Carnival and two at the insurance agency. One person I spoke to said that it would be covered if and only if he was deployed for a natural disaster, so presumably something like Tuesday’s earthquake in Haiti might qualify. But not for a war or act of war.
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Last week, Carnival Cruise Lines christened its newest, largest ship the 3,646-passenger, 130,000-ton Carnival Dream. It boasts such features largest water park at sea, new family cabins with two bathrooms, a nighttime poolside laser show, and what the line is calling “the most elaborate” children’s facilities at sea.
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