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Carnival Cruise Lines

Agony on the Ecstasy

by Anita Dunham-Potter on February 5, 2010

The DeBorde family of Galveston, Texas had high hopes for their first-ever cruise vacation – a four-day sailing on the Carnival Ecstasy from their hometown to Mexico. According to the DeBordes the cruise didn’t live up to what was promised in Carnival’s brochure or website and they wanted the line to own up to its “Vacation Guarantee” so they could get off the ship and get their money back. There was just one big problem – they didn’t tell Carnival they wanted to leave.

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Carnival Cruise Lines, one of the leading cruise lines both in terms of selling drinks on board and in trying to keep passengers from bringing their own on board, is at it again.

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Does your insurance cover military if they have to deploy? Surprisingly, the answer from Carnival was, “It is NOT covered.” And this was confirmed by talking to two people at Carnival and two at the insurance agency. One person I spoke to said that it would be covered if and only if he was deployed for a natural disaster, so presumably something like Tuesday’s earthquake in Haiti might qualify. But not for a war or act of war.

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Last week, Carnival Cruise Lines christened its newest, largest ship the 3,646-passenger, 130,000-ton Carnival Dream. It boasts such features largest water park at sea, new family cabins with two bathrooms, a nighttime poolside laser show, and what the line is calling “the most elaborate” children’s facilities at sea.

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Year-round cruising from Baltimore on the Carnival Pride offers the 40 million people that live within a six-hour drive of the city to look beyond the traditional cruising seasons and sail throughout the year. What they will find is tremendous value for the money.

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Fred and Deborah Marenna were looking forward to celebrating their 25th anniversary on the Carnival Miracle. It was the perfect itinerary for celebrating as it would visit exotic Panama and Costa Rica.

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It’s two months into 2009 hurricane season and the first tropical storms and major hurricane are impacting a number cruises in the Caribbean. Last weekend, Tropical Storm Ana doused much of Puerto Rico and the Virgin Islands. Hurricane Bill became the first hurricane of the season, and is currently a Category 4 storm.

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Anita Dunham-PotterSick of screaming kids and the loud “boom boom music” at the Lido Deck pool? Want to get away? Find out which cruise ships offer adult-only areas that offer nirvana away from the onboard madness.

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Anita Dunham-PotterIt was to be the family trip of a lifetime for the Succes family of Chicago – a seven-day cruise around the Caribbean on the Costa Fortuna. But a missed flight, misinformation, and a brush with an outdated law dubbed the Jones Act kept the family at the dock.

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Remember the olden days, when going to a bank meant talking to a teller, and checking in at the airport meant dealing with a gate agent? Many hotel chains now have the option of checking in online or at a kiosk. Now cruise lines are headed further down the self-service path.

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