The Nissan Leaf just beat 40 other vehicles to be named Europe’s 2011 “car of the year.” Nissan executives were thrilled to win the award. It’s a tribute to the recognition of being pioneers of a zero-emission automobile.
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“We are all too familiar with the sometimes draconian policies and less-than-stellar customer service,” Clay Hawley’s e-mail began. “This story is the opposite of that.”
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It isn’t your imagination. Your travel company is giving you the cold shoulder. But do you know why? Here, for the first time ever, are the eight biggest reasons travelers are ignored.
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When David Nicholson arrives at the National Car Rental counter in Guadalajara, Mexico, he’s told they’re out of cars. And he’s also on his own. Shouldn’t National have tried to find him another car? Well, yes. So why isn’t it responding to his complaint letter?
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Here’s a deal I can pass up. And for the life of me, I can’t imagine who would find this worthwhile. But obviously someone does (or Hertz must think they will).
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Electric car activists are shifting their campaign to persuade Detroit to go electric into high gear.
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