I planned an once-in-a-lifetime trip for my two children and me to South Africa a few months ago. I used a travel agency to book my airline tickets.
My travel agent told me the flight was made with American Airlines. As the date got closer, I called American and was told the booking was there but hadn’t been paid. I was very upset and immediately confirmed and paid for the reservation. It was start of a fiasco.
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Free entry days at the national parks, British Airways pilots almost passed out, Air France-KLM reportedly buys Boeing Dreamliners
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BA’s new crash survival courses, Sacramento opens $1B terminal packed with art, SkyTeam announces round the world promotion
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Every so often it doesn’t seem like the airline gods are cooperating with even the airlines. British Airways (BA) just had two back-to-back emergency landings and Virgin was faced with a passenger who slashed his throat. Not a stellar day.
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Chilean ash cloud disrupts flights from Australia to Argentina, certain biofuel approved for jet aircraft, BA offers first class service to Vegas
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Qantas has joined British Airways in charging for any advanced seat assignments in coach for international flights. Imagine $20 to reserve a center seat on a 14-hour flight.
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We take a look at the news. In Washington, DC, an annual Easter tradition, the Peeps Diorama sponsored by the Washington Post comes up with a fascinating TSA scene. BA and its flight attendant union agree not to strike, for the time being. And AA claims noting was wrong that made passengers and crew members faint and sparked an emergency landing. It must have been aliens.
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Most airline reservations don’t need to be changed in the middle of the night and on the weekends, but sometimes stuff happens. Whether a traveler has booked online, with a online agency or a “brick and mortar” travel agent, it may seem like the simplest thing to call the airline. But, there are a lot of “buts.”
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BA and their unions are at it again. Strike threats are flying. Both the company and the flight crews have no interest in their passengers. They seem so intent on making problems for each other, they forget the poor travelers who are paying their salaries.
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