Meglena Kuneva, the EU commissioner for consumer affairs who recently oversaw the implementation of a tough new rule that will force airlines to quote an all-inclusive ticket price, has joined the blogosphere.
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John Heald, Carnival Cruise Lines’ senior cruise director, has become the most famous cruise director since Julie McCoy of “Love Boat” TV fame. Except John’s not on TV, he’s taking the Internet by storm with his blog that boasts thousands of readers. Even more than that it has changed the way cruise lines interact with their customers by building online communities.
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