Apple Vacations

Are opaque deals a good deal? Besides issues like the fact that star ratings don’t allow for a preference for modern or traditional, small or large, and many other differences between hotels, there are also other even more important and dramatic differences between hotels with the same star ratings.

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Hey, where’s my ride?

by Christopher Elliott on September 25, 2008

Her vacation package includes transfers from the airport to her hotel. But when she lands in Kingston, Jamaica, there’s no van to pick her up. What does N.M. Johnston’s tour operator, Apple Vacations, owe her?