Today is the final filing day for those in opposition to the American Airlines/US Airways (AA/US) merger. The merger rules and regulations allow objectors to the settlement to file comments that must be addressed by the Department of Justice (DOJ) prior to the final approval of the merger. A collection of consumer groups, including the Consumer Travel Alliance, will be making such filings today.
United drops Cleveland as a hub, Southwest announces DAL routes, what travelers think about fees
US Airways fined $1.2 million by DOT, alligator found inside O’Hare airport, honoring a fallen soldier, fees help carriers become profitable
At a forum in Washington, DC, in the Rayburn House Office Building, consumers squared off against the airlines regarding airfare and airline fee transparency. Basically, consumers asked to be informed of how much the entire air travel package will cost at every point where the airlines choose to sell airline tickets. Consumers want to be able to compare prices across airlines including optional fees such as baggage and seat-reservation fees.
This Sunday we offer three tasty treats for your thoughts. With customized pricing being pitched by the airlines, it is good for consumers? Are you ready for the hotels to start adding ancillary fees to what was once a simple transaction? And, we ask, “Why are airlines withholding ancillary fee pricing from travel agents?”
Airlines are not providing coach passengers the available seating inventory when they book flights. Why? Some say to drive passengers to purchase a more expensive seat. Others say it is to hold seats back for elite frequent fliers. In any case, it is deceptive and sleazy.
Margins have airlines selling more ancillaries through agents Travel agents are increasingly able to sell ancillary products, so now some airlines are thinking about giving them compensation. Sabre is currently booking ancillary services for nine airlines, with three more soon to be online and 21 more in the pipeline. Travelport’s Agencia product enables retailers to […]
Once, airline passengers had to deal with deceptive fine print. Today, a multitude of optional fees are just about impossible to figure out and require a real effort to compare across airlines.
United Airlines, without as much as a memo to travel agents, quietly raised their domestic change fees from $150 to $200, per ticket, per change. Plus, they raised their Latin America penalties from $250 to $300.
U.S. Airlines have become, with the notable exception of Southwest, a quagmire of pricing options. One of the most effective ways to obscure the true cost of a product is to offer so many variations that consumers are confused. Airlines have moved into that direction and further. They also want to make the ability to compare prices across airlines next to impossible.