A recent ad campaign by Amex touts its assistance to small businesses. However, anyone who works or has worked for independent travel agencies knows American Express not only doesn’t try to support these small businesses, they try to put them out of business.
{ 2 comments }
Ned Levi explores the problems US travelers are having using their magnetic stripe technology based US credit cards in Europe, which uses “chip and pin” technology, and what plans, if any, Visa, Mastercard, and American Express have to mitigate their US cardholders’ problems who travel internationally.
{ 42 comments }
Tracey Brown Osborne finds a mysterious charge on her American Express bill that turns out to be a repair bill for a rental car tire — a tire she says she never damaged. When her charge card sides with her in the dispute, her car rental company threatens to take her to court. What should she do?
{ 9 comments }
Kim Bouck is wary of the fine print on the “free” ticket offer by American Express. So she gets a few of the company’s promises in writing. When the promises are broken, however, American Express backtracks — and she’s left ticketless. What now?
{ 0 comments }
If you dent a rented car you might get a small bill for the repair, but a big bill for the rental car company’s “loss of use” of their car. Ned discusses strategies to minimize your rental car insurance cost, and prevent unjust claims.
{ 11 comments }
