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AA knows how to contact Mary Ann Hall. And it does. Often. She gets fare sale notices and credit card pitches from the airline regularly, which doesn’t surprise her — she’s been an AAdvantage member since almost the very beginning. But a funny thing happened when her miles were about to expire: AA said nothing. And so, without so much as a warning, 46,000 of her hard-earned miles expired.
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Lights out for Earth Hour: Strip hotels to dim or shut off lights during event to draw attention to global climate change
On the evening of March 27, the lights on the Las Vegas Strip will go dark for one hour for Earth Hour.
The World Wildlife Fund’s Earth Hour, designed to raise global awareness of [...]
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Shanghai’s floating cruise ship dock shows a big bet on Asia cruise market, unbundling airfares complicates rebooking and overwhelms systems, AA captain is running for governor of Vermont
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O’Hare’s security considered lax, AA’s flight attendants plan strike vote after management walks out of talks, BA preparing for cabin staff strike by training managers to work flights
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American Airline and military officials reported that two Royal Air Force fighter jets were dispatched for a flight bound for Heathrow International Airport Tuesday. This action was provoked by a female passenger who was trying break into the cockpit.
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Here’s what happened to the Richards: Shortly after booking their tickets from Denver to Oaxaca, Mexico, last spring, they got a call from Travelocity, telling them that their outbound flight to Mexico City had been canceled by Mexicana. The couple booked an alternate flight through their online agent. Or so they thought.
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After a series of stories about the travails of oversized passengers and baggage fees, now I have a story about an oversized dog sent to me by one of our contributors, Karen Cummings. (Where does she come up with these things?) She notes that Giant George, the world’s tallest dog, was treated like a king. Of course he purchased more than one seat (even though it is not American’s policy to force oversized passengers to purchase an additional seat).
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As our government studies the uneven safety standards and differences in pilot training programs between mainline and regional airlines, both American and United airlines announced new code-shared flights that confuse and mislead the flying public. The FAA must say enough! There needs to be a freeze on additional regional airline contracts until the FAA can bring a unified safety structure into place.
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While airlines like to promote free tickets with their mileage programs, the award that many even semi-regular clients want is an upgrade. These are the very awards that are getting harder to get.
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I never meant to openly challenge American Airlines’ indefensible policy of charging those who can least afford it – budget-conscious leisure travelers – for the first checked bag. I had no intention of making a scene when I boarded a flight to Dallas with my family last week.
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