When Allison Fagerness’ flight to Rome is canceled, she’s forced to call off her vacation and return home to Minneapolis. Her online travel agent, Expedia, promises a refund, but her airline, Alitalia, won’t pay. What should she do?
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alitalia
The take-over bid by Air France-KLM for struggling (to put it mildly) Alitalia crash landed once the Italian unions entered the fray.
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