We take a look at how incomplete delay data from the airlines doesn’t tell the full story about schedules and problems with on-time arrivals and departures. Next, the travel editor for Conde Nast Traveler has a chance encounter with a group of United flight attendants and discovers some juicy information. Finally, hotel security is getting an upgrade with new abilities to monitor nooks and crannies of the hotels never before protected.
We ponder. Are snowboarders a protected class that should be considered like race and gender under federal law? Can interminable waits on airline holds ruin classical favorites? Can you go cold turkey on business travel? Stop completely? We hear from a writer who did just that.
Last month at the Advisory Committee on Aviation Consumer Protections, I started a discussion about displaying posters at airports informing passengers of their rights. Amazingly, both the airlines and the airports have no interest in new ways to tell passengers their rights.
As Juanita Centanni boarded a recent Cayman Airways flight from Tampa to Grand Cayman, she braced herself for an awful travel experience.
During the budget negotiations last year that produced a two-year budget deal, airline passengers were slapped with more than a doubling of TSA Security fees for many fliers. Now in a new bill working its way through Congress, airline passengers are facing a 30 percent increase in the immigration user fee paid by airline passengers on international flights to the United States as part of the FY 2014 omnibus appropriations package.
This weekend we look at adjustable-width seating being proposed for planes. Another option for varying the width of seats comes from Airbus where aisle seats would be wider. But, airlines are not jumping at either solution. Finally, airlines are taking another look at baggage theft at airports.
As 2013 draws to a close, you know something is wrong — very wrong — with the way we travel. Expedia’s Airplane Etiquette Study, released this month, exposes the many ways we’re annoyed. Topping the list: negligent parents, seat kickers and smelly seatmates.
Get a grip, America. Or, rather, get a grip, Congress and the media. From the sounds of things, allowing passengers to speak on cell phones aboard aircraft would be horrendous. Chatty Cathy would be let loose. Strong-arming salesmen would have a field day. Teenage lovers would coo and woo each other while flying across the […]
Next Monday, 16 December 2013, the ACACP will meet to consider privacy protection actions to recommend to the Secretary of Transportation. Pursuant to the law which mandated the establishment of the ACACP, the Secretary must report to Congress on what the ACACP has recommended, and what, if any, action the Secretary has taken on those recommendations. So unlike many advisory bodies, the ACACP can set its own agenda and can not be completely ignored.
The travel industry likes to describe itself as “family friendly.” But some customers and family travel experts claim the travel industry preys on families as much as it pampers them, broadsiding these helpless customers with junk fees and surcharges.