Qantas has joined British Airways in charging for any advanced seat assignments in coach for international flights. Imagine $20 to reserve a center seat on a 14-hour flight.
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airline fees
Frontier reduces some fees by half, tracking devices in hotel linens to prevent theft, first Dreamliner passes 1000-hour mark in testing regime
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Most airline reservations don’t need to be changed in the middle of the night and on the weekends, but sometimes stuff happens. Whether a traveler has booked online, with a online agency or a “brick and mortar” travel agent, it may seem like the simplest thing to call the airline. But, there are a lot of “buts.”
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When traveling on two separate tickets and the schedule on one changes so that your connection doesn’t work, the other airline often takes an “It’s not my problem” attitude. Beware.
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Janice Hough is not without sympathy for the airlines as oil hovers around $100 a barrel and soon more. However, she is without sympathy for airline deception. Let’s face it — fuel surcharges are dishonest.
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The new Premium Economy class on Delta, known as “Economy Comfort,” will begin as a international-only product with an extra fee are a work in progress. How will United/Continental respond?
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Airlines would sooner irritate a good customer than give up a mileage redeposit fee. That’s because most of the industry’s record profits are extracted from so-called “ancillary” fees such as redeposit surcharges.
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Why don’t the airlines try something very basic — tell us the prices, all of them for every service, and let us figure out what we want to pay for and where we want to fly. It is not rocket science from a consumer’s point of view.
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More than 115 of the nation’s largest travel companies and organizations today launched Open Allies for Airfare Transparency, an industry-wide effort to urge major airlines to share all of their fare and ancillary fee information through the distribution systems they currently use and not to circumvent those systems through new, untested, and potentially costly “direct connect” approaches.
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Southwest is focusing on change fees in their latest series of ads that are playing on national TV during major sporting events. They are sure to shine a spotlight on an ugly side of the airline industry fee structure.
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