In a letter to the CEO of the Air Transport Association, a coalition of consumer interest groups today condemned airline executives for two major anti-consumer moves over the last few months — pocketing tax monies that should have gone to consumers and continuing to obscure their proliferating airline fees.
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The US Dept. of Transportation has proposed that the airlines be required to refund baggage fees when passengers’ luggage is lost or delayed. The airlines oppose this requirement. Ned Levi discusses the baggage refund issues raised by the airlines and DOT.
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At the Senate Commerce, Science and Transportation Committee hearings this week, pilot fatigue was front and center. Sen. Rockefeller (D-WV), committee chairman started off the hearings auspiciously.
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Follow the money. It’s not just a memorable quote from All The President’s Men, but words to live by if you’re one of the last customer advocates standing.
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I was thrilled when I heard that a coalition of travel professionals was meeting in Washington for a what they called a “stakeholder hearing” on passenger rights. Finally, after years of virtually no representation in the nation’s capital, passengers appeared to be organizing.
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The FAA Reauthorization hearings touched on almost every facet of the aviation world. Only one subject seemed to have universal agreement — we need a new air traffic control system. However, no one agrees how to build it and pay for it.
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The airlines have sued the government over its plan to reduce congestion at New York’s LaGuardia airport. Now, it looks as if the government is backing down.
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President Bush just announced measures that will improve holiday air travel, requiring airlines to provide greater compensation for lost bags and imposing “tougher penalties” when airlines fail to notify travelers of hidden fees. So what’s wrong with it?
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Nine months into the year, the Air Transport Association has released its annual report — for 2007. The document (PDF) casts U.S. airlines as both progressive, sporting catchy slogans like “thinking green about our future,” and as innocent victims of economic circumstances.
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