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Stupid airline trick no. 462: “Well, sir, those are the rules.”

by Peter M. Zollman on August 4, 2009

Everyone has his or her favorite “stupid airline trick.” There are so many, it’s tough to keep track. Here’s my latest — not necessarily my favorite.

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In France, ignoring travel warnings may also risk your pocketbook?

by Janice Hough on July 27, 2009

Travel warnings mean different things to different people. For some, even the hint of trouble means cancelling a trip. For others, it’s a little added excitement. But now French tourists who decide to risk travel to dangerous places, might find themselves owing the government money for the cost of rescuing them.

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Five minutes with a TSA employee

by Jason Barger on July 16, 2009

For the hurried traveler, encountering the TSA security lines can sometimes feel like a flashback to grade school confusion. I’ll explain.

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The Four Agreements: travel edition (or, how to stay calm when all hell breaks loose)

by Jason Barger on June 24, 2009

Jason brings us four first steps toward more peaceful travel. Watch your words, don’t take things personally, don’t assume and be your best.

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What we’re reading: UAL will buy smaller planes, airlines expected to lose $9B, Hudson ditching hearing to be webcast

by Stephanus Surjaputra on June 9, 2009

United Airlines doesn’t plan to buy any jumbo or super-jumbo jets. The airline industry outlook is a sea of red ink. And the NTSB hearings about the Miracle on the Hudson will be a three-day Web-TV extravaganza.

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Who wins — and who loses — if Obama opens travel to Cuba?

by Janice Hough on April 20, 2009

But now, with President Obama lifting some travel restrictions for Cuban Americans, and Raoul Castro saying nice things about our new government, it looks like travel for ordinary Americans to Cuba will soon be possible. Along with an end to the trade embargo. So what does this mean for the travel industry?

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Why pay more? National, Alamo morph brand experience

by Janice Hough on April 3, 2009

National and Alamo are under the same ownership, in fact, they are actually owned by Enterprise Rent-A-Car. And lately, while National’s rates are usually at least a little more expensive, sometimes a lot more expensive, the experience seems about the same.

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Jet-lag jungle survival tips

by Karen Fawcett on March 26, 2009

If you’re traveling and there are multiple time zone changes, what are the best ways to try to combat jet-lag? If only there were a foolproof remedy.

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United to lay off 1,200 employees amid sagging economy

by Stephanus Surjaputra on December 5, 2008

The Chicago Tribune is reporting that United Airlines plans to lay off 1,200 workers early next year. They are among the 7,000 that the airline plans to eliminate to match the shrinking economy and airline operations. It will also ground 100 airplanes.

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Some airlines are more honest than others

by Janice Hough on October 17, 2008

When it comes to excuses, frequent travelers have heard it all from their airline. Flights aren’t simply delayed. They’re held up because of a “mechanical”, “weather,” or “ATC holds.” That’s ATC, as in Air Travel Control. (In other words, weather.) But one airline recently threw all those terms out the window.

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