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AA knows how to contact Mary Ann Hall. And it does. Often. She gets fare sale notices and credit card pitches from the airline regularly, which doesn’t surprise her — she’s been an AAdvantage member since almost the very beginning. But a funny thing happened when her miles were about to expire: AA said nothing. And so, without so much as a warning, 46,000 of her hard-earned miles expired.
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Over the weekend, the Department of Transportatin (DOT) announced that they have given the oneworld Alliance provisional antitrust immunity. This brings oneworld into line with SkyTeam and Star Alliance and is the final nail in the coffin of advancing competition between scores of airlines in the international arena.
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Have no doubt about it, in the current “negotiations” between American Airlines and its flight attendants, the flight attendants union, Association of Professional Flight Attendants (APFA), have already shot themselves in the foot. The the airline knows that it has a ready, willing and able workforce of ex-TWA flight attendants who will happily break any [...]
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An announcement came across my computer screen noting the important things that American Airlines is doing with this much needed influx of cash that we all thought was necessary just to keep the airline afloat. They are sponsoring sports teams – yes, those cash-strapped teams that actually pay their players more than the airline executives get.
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American Airlines’ public relations firm is up for a prestigious award — “the most innovative and successful public relations campaigns of the past year.” What was the crisis? Raising the baggage fees?
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The two recent crashes of Air France and Yemeni air over the ocean and the difficulty in retrieving the black boxes brings up the question why is the data stored on an airplane?
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While walking through an American Airlines office I saw a post that said, “It’s a fact — Replacing paint with decals can reduce aircraft weight by 400 pounds and, across the fleet, save approximately $19 million in annual fuel costs.” If that is true, why are all the other airlines slathering their planes with paint?
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American Airlines has been the subject of lots of bad press over charging Army reservists going to active duty additional baggage fees. The airline, through its company spokesman, said it was only following procedure and that eventually the reservists would be reimbursed by the Army for their third bag.
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The reasons for American Airlines flight displays disappearing from kayak.com are still a bit cloudy, but it appears that Kayak removed the flight listings because American demanded an all-AA-fares-or-nothing display. They got nothing.
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