|11-05-2012, 09:38 PM||#1|
Super Duper ‹ber Poster
Member since: Jul 2005
Location: Philadelphia, PA USA
Rep Power: 450
From AA: This is a time when apologies arenít enough.
American is trying to get their customers back. I got this email this evening.
I'm still waiting to see something more substantial than miles, before I consider flying with AA any time soon. I'm waiting for improved service, and seats firmly anchored to the floor of their planes.
|11-07-2012, 07:59 PM||#2|
Go outside! Be active!
Member since: Nov 2005
Rep Power: 35
What a lame letter.
They should say:
Hey, we know the end is near. Give us one last cash boost for our manager bonus programs during the holiday period, maybe we will get you to your destination in time for dinner. Earn double miles, but when we go belly up next year, you will not be able to use them.
Bye bye AA!
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