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	<title>Comments on: They want what for that little dent on my rental car?</title>
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	<link>http://www.consumertraveler.com/columns/they-want-what-for-that-little-dent-on-my-rental-car/</link>
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		<title>By: Sriram</title>
		<link>http://www.consumertraveler.com/columns/they-want-what-for-that-little-dent-on-my-rental-car/comment-page-1/#comment-16457</link>
		<dc:creator>Sriram</dc:creator>
		<pubDate>Thu, 15 Oct 2009 13:29:06 +0000</pubDate>
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		<description>Slight caveat with loss of use fee with AMEX -- they need vehicle log records from the rental companies to pay the loss of use fee, which the rental companies gladly refuse. I got this by info reading from the web, specifically http://www.bargaineering.com/articles/american-express-car-rental-loss-and-damage-insurance-plan.html</description>
		<content:encoded><![CDATA[<p>Slight caveat with loss of use fee with AMEX &#8212; they need vehicle log records from the rental companies to pay the loss of use fee, which the rental companies gladly refuse. I got this by info reading from the web, specifically <a href="http://www.bargaineering.com/articles/american-express-car-rental-loss-and-damage-insurance-plan.html" rel="nofollow">http://www.bargaineering.com/articles/american-express-car-rental-loss-and-damage-insurance-plan.html</a></p>
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		<title>By: Ned Levi</title>
		<link>http://www.consumertraveler.com/columns/they-want-what-for-that-little-dent-on-my-rental-car/comment-page-1/#comment-10051</link>
		<dc:creator>Ned Levi</dc:creator>
		<pubDate>Mon, 09 Feb 2009 13:55:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=9222#comment-10051</guid>
		<description>Hi Christy,

Thanks for your comment. Like Kent and everyone who has commented above, I appreciate you stopping by to read my column, and the time you took to help other travelers here at Tripso with your knowledge. I hope you’ll be coming back to read my future columns, and those of my colleagues here at Tripso. You might be interested in sharing your experience in our forums at &lt;a href=&quot;http://www.talkingtravelers.com/forum/&quot; rel=&quot;nofollow&quot;&gt;Talking Travelers&lt;/a&gt;.

You are most definitely correct that most credit card insurers will not cover you in some countries abroad. You mentioned Ireland, Israel, Jamaica and Italy. I would add Australia, and New Zealand to your list of countries which are generally not covered by insurance from credit card programs. The AMEX insurance which I use, and the Diner&#039;s Club insurance Kent, who&#039;s comment is above, uses doesn&#039;t provide coverage in those six countries, for example.

Thanks for the excellent supplemental information to my article.

Regards,

Ned</description>
		<content:encoded><![CDATA[<p>Hi Christy,</p>
<p>Thanks for your comment. Like Kent and everyone who has commented above, I appreciate you stopping by to read my column, and the time you took to help other travelers here at Tripso with your knowledge. I hope you’ll be coming back to read my future columns, and those of my colleagues here at Tripso. You might be interested in sharing your experience in our forums at <a href="http://www.talkingtravelers.com/forum/" rel="nofollow">Talking Travelers</a>.</p>
<p>You are most definitely correct that most credit card insurers will not cover you in some countries abroad. You mentioned Ireland, Israel, Jamaica and Italy. I would add Australia, and New Zealand to your list of countries which are generally not covered by insurance from credit card programs. The AMEX insurance which I use, and the Diner&#8217;s Club insurance Kent, who&#8217;s comment is above, uses doesn&#8217;t provide coverage in those six countries, for example.</p>
<p>Thanks for the excellent supplemental information to my article.</p>
<p>Regards,</p>
<p>Ned</p>
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		<title>By: Ned Levi</title>
		<link>http://www.consumertraveler.com/columns/they-want-what-for-that-little-dent-on-my-rental-car/comment-page-1/#comment-10050</link>
		<dc:creator>Ned Levi</dc:creator>
		<pubDate>Mon, 09 Feb 2009 13:39:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=9222#comment-10050</guid>
		<description>Hi Kent.

Thanks for your comment. I appreciate you stopping by to read my column, and the time you took to help other travelers here at Tripso with your experience. I hope you&#039;ll be coming back to read my future columns, and those of my colleagues here at Tripso. You might be interested in sharing your experience in our forums at &lt;a href=&quot;http://www.talkingtravelers.com/forum/&quot; rel=&quot;nofollow&quot;&gt;Talking Travelers&lt;/a&gt;.

Kent, the &lt;a href=&quot;https://www.dinersclubus.com/dce_content/home&quot; rel=&quot;nofollow&quot;&gt;Diner&#039;s Club card&lt;/a&gt; certainly does &lt;a href=&quot;https://www.dinersclubus.com/dce_content/clubrewardsandbenefits/benefits/chargecardcorporate/travelinsurance&quot; rel=&quot;nofollow&quot;&gt;provide &quot;primary&quot; rental car coverage&lt;/a&gt;, while many other credit cards provide only secondary coverage, meaning one&#039;s auto policy, or the rental car company&#039;s coverage, for example, kicks in first, to its limits, and then the credit card coverage supplements what they don&#039;t pay, to its own limits.

That being said, the coverage that &quot;Bruce InCharlotte,&quot; who belongs to &lt;a href=&quot;http://www.ffocus.org&quot; rel=&quot;nofollow&quot;&gt;FFocus&lt;/a&gt;, an organization that I have belonged to for years, and I have through the &lt;a href=&quot;https://www152.americanexpress.com/fsea/travel/car_rental/product.do&quot; rel=&quot;nofollow&quot;&gt;American Express Card&#039;s Premium Car Rental Protection plan&lt;/a&gt; (extra fee of $25 per rental on the card), is also &quot;primary&quot; rental car coverage.

Not only that, as Bruce InCharlotte confirmed, the AMEX plan does indeed cover &quot;loss of use.&quot; The Diner&#039;s Club coverage also covers &quot;loss of use.&quot;

For the benefit of my readers, I would add that Diner&#039;s Club insurance coverage is at no extra cost, while the AMEX coverage has a small fee. There are differences in the coverage, plan and card costs, and other variables, so as is always the case, travelers need to check with their and other credit card companies to find out what card and plan is best for them.

Regards,

Ned</description>
		<content:encoded><![CDATA[<p>Hi Kent.</p>
<p>Thanks for your comment. I appreciate you stopping by to read my column, and the time you took to help other travelers here at Tripso with your experience. I hope you&#8217;ll be coming back to read my future columns, and those of my colleagues here at Tripso. You might be interested in sharing your experience in our forums at <a href="http://www.talkingtravelers.com/forum/" rel="nofollow">Talking Travelers</a>.</p>
<p>Kent, the <a href="https://www.dinersclubus.com/dce_content/home" rel="nofollow">Diner&#8217;s Club card</a> certainly does <a href="https://www.dinersclubus.com/dce_content/clubrewardsandbenefits/benefits/chargecardcorporate/travelinsurance" rel="nofollow">provide &#8220;primary&#8221; rental car coverage</a>, while many other credit cards provide only secondary coverage, meaning one&#8217;s auto policy, or the rental car company&#8217;s coverage, for example, kicks in first, to its limits, and then the credit card coverage supplements what they don&#8217;t pay, to its own limits.</p>
<p>That being said, the coverage that &#8220;Bruce InCharlotte,&#8221; who belongs to <a href="http://www.ffocus.org" rel="nofollow">FFocus</a>, an organization that I have belonged to for years, and I have through the <a href="https://www152.americanexpress.com/fsea/travel/car_rental/product.do" rel="nofollow">American Express Card&#8217;s Premium Car Rental Protection plan</a> (extra fee of $25 per rental on the card), is also &#8220;primary&#8221; rental car coverage.</p>
<p>Not only that, as Bruce InCharlotte confirmed, the AMEX plan does indeed cover &#8220;loss of use.&#8221; The Diner&#8217;s Club coverage also covers &#8220;loss of use.&#8221;</p>
<p>For the benefit of my readers, I would add that Diner&#8217;s Club insurance coverage is at no extra cost, while the AMEX coverage has a small fee. There are differences in the coverage, plan and card costs, and other variables, so as is always the case, travelers need to check with their and other credit card companies to find out what card and plan is best for them.</p>
<p>Regards,</p>
<p>Ned</p>
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		<title>By: Kent</title>
		<link>http://www.consumertraveler.com/columns/they-want-what-for-that-little-dent-on-my-rental-car/comment-page-1/#comment-10043</link>
		<dc:creator>Kent</dc:creator>
		<pubDate>Mon, 09 Feb 2009 08:04:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=9222#comment-10043</guid>
		<description>Be advised that Diner&#039;s Club is the ONLY credit card that provides PRIMARY rental car coverage (i.e. they pay BEFORE you have to submit to your own insurance). All the rest are secondary - and you have to submit a claim to your company FIRST. 
This is a fact that Diner&#039;s Club, quite appropriately, is proud of. As a customer of theirs for many years, it is the ONLY credit card I am willing to pay an annual fee for. Sure is cheaper than all those LDWs.
No, I don&#039;t work for them. Yes, I have had to use it (a broken windshield in Ireland, and a damaged bumper in Arizona).</description>
		<content:encoded><![CDATA[<p>Be advised that Diner&#8217;s Club is the ONLY credit card that provides PRIMARY rental car coverage (i.e. they pay BEFORE you have to submit to your own insurance). All the rest are secondary &#8211; and you have to submit a claim to your company FIRST.<br />
This is a fact that Diner&#8217;s Club, quite appropriately, is proud of. As a customer of theirs for many years, it is the ONLY credit card I am willing to pay an annual fee for. Sure is cheaper than all those LDWs.<br />
No, I don&#8217;t work for them. Yes, I have had to use it (a broken windshield in Ireland, and a damaged bumper in Arizona).</p>
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		<title>By: Skip</title>
		<link>http://www.consumertraveler.com/columns/they-want-what-for-that-little-dent-on-my-rental-car/comment-page-1/#comment-9949</link>
		<dc:creator>Skip</dc:creator>
		<pubDate>Wed, 04 Feb 2009 17:47:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=9222#comment-9949</guid>
		<description>Why is Congress so scraed of the travel industry?  Why aren&#039;t these issues being dealt with?  We the taxpayers are the ones who pay the salaries of both the industry and Congress, so why are they both ignoring us?</description>
		<content:encoded><![CDATA[<p>Why is Congress so scraed of the travel industry?  Why aren&#8217;t these issues being dealt with?  We the taxpayers are the ones who pay the salaries of both the industry and Congress, so why are they both ignoring us?</p>
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		<title>By: Bruce InCharlotte</title>
		<link>http://www.consumertraveler.com/columns/they-want-what-for-that-little-dent-on-my-rental-car/comment-page-1/#comment-9931</link>
		<dc:creator>Bruce InCharlotte</dc:creator>
		<pubDate>Tue, 03 Feb 2009 21:44:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=9222#comment-9931</guid>
		<description>The Dollar counter agent in Los Angeles tried to get me to buy the waiver saying that my Corporate AmEx didn&#039;t cover loss-of-use. I called AmEx and confirmed I was covered. They were trying to pull a fast one. :-)</description>
		<content:encoded><![CDATA[<p>The Dollar counter agent in Los Angeles tried to get me to buy the waiver saying that my Corporate AmEx didn&#8217;t cover loss-of-use. I called AmEx and confirmed I was covered. They were trying to pull a fast one. :-)</p>
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		<title>By: Christy</title>
		<link>http://www.consumertraveler.com/columns/they-want-what-for-that-little-dent-on-my-rental-car/comment-page-1/#comment-9922</link>
		<dc:creator>Christy</dc:creator>
		<pubDate>Tue, 03 Feb 2009 19:33:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=9222#comment-9922</guid>
		<description>Keep in mind that most credit card insurers will not cover you in some countries abroad, as well.  Ireland, Israel, Jamaica and Italy are the most common - do check to see if you are covered!</description>
		<content:encoded><![CDATA[<p>Keep in mind that most credit card insurers will not cover you in some countries abroad, as well.  Ireland, Israel, Jamaica and Italy are the most common &#8211; do check to see if you are covered!</p>
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		<title>By: John</title>
		<link>http://www.consumertraveler.com/columns/they-want-what-for-that-little-dent-on-my-rental-car/comment-page-1/#comment-9921</link>
		<dc:creator>John</dc:creator>
		<pubDate>Tue, 03 Feb 2009 18:37:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=9222#comment-9921</guid>
		<description>LDW and Credit Cards ..

For those traveling to Europe, do not assume that your card will cover you. I know that most major cards do not cover auto damage in Ireland or some other European Countries.

Know before you GO!</description>
		<content:encoded><![CDATA[<p>LDW and Credit Cards ..</p>
<p>For those traveling to Europe, do not assume that your card will cover you. I know that most major cards do not cover auto damage in Ireland or some other European Countries.</p>
<p>Know before you GO!</p>
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		<title>By: Ned Levi</title>
		<link>http://www.consumertraveler.com/columns/they-want-what-for-that-little-dent-on-my-rental-car/comment-page-1/#comment-9914</link>
		<dc:creator>Ned Levi</dc:creator>
		<pubDate>Tue, 03 Feb 2009 14:57:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=9222#comment-9914</guid>
		<description>Hi TMWNT,

You are generally right about &quot;loss of use,&quot; however, most states, to the best of my knowledge, only require the rental company to prove no cars were available at that location, in that class of vehicle. They don&#039;t have be totally out of cars. Even so, if you ask for proof, many companies will walk away from the claim. In my friend&#039;s case, they were actually out of cars. Over the years I&#039;ve rented from locations (Maui last year for instance) where people were being turned away who had no reservation for a vehicle, so it can be a problem.

As to the spare tire, jack, etc., it&#039;s your responsibility to make sure it&#039;s in the car. I know of several people who had to pay up in my area. Whether the ruling was right or wrong since the prior renter was not charged for missing equipment it was considered to be there. It&#039;s so simple to pop the trunk to make sure it&#039;s there, I don&#039;t know why anyone wouldn&#039;t check. Actually, I started to check just to make sure I wouldn&#039;t get stranded or seriously delayed if I got a flat. I always make sure the donut or spare is fully inflated too. I&#039;ve only found the spare missing once. It had gone flat and was taken out to be fixed, but never returned, but I&#039;ve had numerous occasions over the years when I found the donut flat.</description>
		<content:encoded><![CDATA[<p>Hi TMWNT,</p>
<p>You are generally right about &#8220;loss of use,&#8221; however, most states, to the best of my knowledge, only require the rental company to prove no cars were available at that location, in that class of vehicle. They don&#8217;t have be totally out of cars. Even so, if you ask for proof, many companies will walk away from the claim. In my friend&#8217;s case, they were actually out of cars. Over the years I&#8217;ve rented from locations (Maui last year for instance) where people were being turned away who had no reservation for a vehicle, so it can be a problem.</p>
<p>As to the spare tire, jack, etc., it&#8217;s your responsibility to make sure it&#8217;s in the car. I know of several people who had to pay up in my area. Whether the ruling was right or wrong since the prior renter was not charged for missing equipment it was considered to be there. It&#8217;s so simple to pop the trunk to make sure it&#8217;s there, I don&#8217;t know why anyone wouldn&#8217;t check. Actually, I started to check just to make sure I wouldn&#8217;t get stranded or seriously delayed if I got a flat. I always make sure the donut or spare is fully inflated too. I&#8217;ve only found the spare missing once. It had gone flat and was taken out to be fixed, but never returned, but I&#8217;ve had numerous occasions over the years when I found the donut flat.</p>
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		<title>By: The man who notices things</title>
		<link>http://www.consumertraveler.com/columns/they-want-what-for-that-little-dent-on-my-rental-car/comment-page-1/#comment-9910</link>
		<dc:creator>The man who notices things</dc:creator>
		<pubDate>Mon, 02 Feb 2009 14:01:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=9222#comment-9910</guid>
		<description>If they want to get loss of use they MUST prove that they turned someone away at that location for lack of cars - otherwise-  no loss of use. . . .

the tire, jack and equipment charges are more difficult for both sides to prove. . .</description>
		<content:encoded><![CDATA[<p>If they want to get loss of use they MUST prove that they turned someone away at that location for lack of cars &#8211; otherwise-  no loss of use. . . .</p>
<p>the tire, jack and equipment charges are more difficult for both sides to prove. . .</p>
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