http://www.consumertraveler.com/columns/no-refund-for-the-wrong-chichen-itza-tour/ The last honest travel site Sun, 12 Feb 2012 14:38:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.consumertraveler.com/columns/no-refund-for-the-wrong-chichen-itza-tour/comment-page-1/#comment-18863 Keith Sat, 09 Jan 2010 12:01:41 +0000 http://www.consumertraveler.com/?p=23316#comment-18863 Perhaps Nancy actually ended up in the right place with the mix up. My wife and I just returned from a great 18-day visit to Playa del Carmen Mexico. While there, we decided to take a tour to Chichen Itza. We had not been there since 2002. We were appalled at the number of local vendors who are now allowed to sell their wares within the archaelogical site. At last count, the vendor union (yes, they are unionized!) says it now has over 1100 vendors within the site itself. What used to be a wonderful, awe-inspiring Mayan site has turned into a flea market with ruins dispersed here and there. The paths from one building to another are referred to by visitors as gauntlets, with vendors on each side hawking their wares. And when trying to take pictures of these ancient ruins, you are literally followed around by vendors who have left their tables to get you to buy something. We will not be going back until the oversight agency does something to remedy this. It was tried in 2007, the agency lost its attempt to regain the site, and now it is even worse than it was then. What a shame! Perhaps Nancy actually ended up in the right place with the mix up. My wife and I just returned from a great 18-day visit to Playa del Carmen Mexico. While there, we decided to take a tour to Chichen Itza. We had not been there since 2002. We were appalled at the number of local vendors who are now allowed to sell their wares within the archaelogical site. At last count, the vendor union (yes, they are unionized!) says it now has over 1100 vendors within the site itself. What used to be a wonderful, awe-inspiring Mayan site has turned into a flea market with ruins dispersed here and there. The paths from one building to another are referred to by visitors as gauntlets, with vendors on each side hawking their wares. And when trying to take pictures of these ancient ruins, you are literally followed around by vendors who have left their tables to get you to buy something. We will not be going back until the oversight agency does something to remedy this. It was tried in 2007, the agency lost its attempt to regain the site, and now it is even worse than it was then. What a shame!

]]> http://www.consumertraveler.com/columns/no-refund-for-the-wrong-chichen-itza-tour/comment-page-1/#comment-18502 Paula D Fri, 18 Dec 2009 10:12:15 +0000 http://www.consumertraveler.com/?p=23316#comment-18502 Having sent several clients on the Grayline day tour to Chichen Itza with lunch at $100 USD, the Gieses did not purchase the tour with overnight hotel which is $170 per person. The article does not mention whether their printed online confirmation showed the desired tour but the wrong pricing. Why did they not reschedule for a different day during their holiday? And why didn't their agent set up the tour for them so there would be no issues with a nonrefundable internet booking? Having sent several clients on the Grayline day tour to Chichen Itza with lunch at $100 USD, the Gieses did not purchase the tour with overnight hotel which is $170 per person. The article does not mention whether their printed online confirmation showed the desired tour but the wrong pricing. Why did they not reschedule for a different day during their holiday? And why didn’t their agent set up the tour for them so there would be no issues with a nonrefundable internet booking?

]]> http://www.consumertraveler.com/columns/no-refund-for-the-wrong-chichen-itza-tour/comment-page-1/#comment-18478 Tweets that mention No refund for the wrong Chichen Itza tour -- Topsy.com Thu, 17 Dec 2009 11:33:13 +0000 http://www.consumertraveler.com/?p=23316#comment-18478 [...] This post was mentioned on Twitter by Travel_Tweet, open source. open source said: No refund for the wrong Chichen Itza tour: And you could have sued Grayline in a Canadian Small Claims Court. Fortunatel http://url4.eu/wxbq [...] [...] This post was mentioned on Twitter by Travel_Tweet, open source. open source said: No refund for the wrong Chichen Itza tour: And you could have sued Grayline in a Canadian Small Claims Court. Fortunatel http://url4.eu/wxbq [...]

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