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	<title>Comments on: Filthy hotel, no refund</title>
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		<title>By: Seven types of hotel complainers: which one are you? &#171; RHHS Lodging Management 2 Blog</title>
		<link>http://www.consumertraveler.com/columns/filthy-hotel-no-refund/comment-page-1/#comment-6174</link>
		<dc:creator>Seven types of hotel complainers: which one are you? &#171; RHHS Lodging Management 2 Blog</dc:creator>
		<pubDate>Thu, 04 Sep 2008 00:57:11 +0000</pubDate>
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		<description>[...] my effort to better understand the psychology behind complaining, I began studying disgruntled customers, and I noticed certain “types” of [...]</description>
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