Comments on: 7 ways to find excellent customer service on the road http://www.consumertraveler.com/columns/7-ways-to-find-excellent-customer-service-on-the-road/ The last honest travel site Fri, 19 Mar 2010 19:45:00 -0400 http://wordpress.org/?v=2.9.2 hourly 1 By: Bryan Ulatowski http://www.consumertraveler.com/columns/7-ways-to-find-excellent-customer-service-on-the-road/comment-page-1/#comment-17663 Bryan Ulatowski Tue, 17 Nov 2009 22:18:55 +0000 http://www.consumertraveler.com/?p=21573#comment-17663 Customer service numbers for the hospitality industry have been up across the board for a while now. If anyone is interested, I posted an analysis of industry numbers here: http://www.uberoom.com/blogs/2009/10/15/improved-hotel-customer-service-top-3-reasons-why/ If your hotel wasn't responsive to your complaints and you've exhausted your resources with the hotel directly, you can always go to youtube, twitter, or facebook with them. Information gets passed around quicker than ever today and if hotels aren't giving you what you paid for, they are much less likely to survive. Customer service numbers for the hospitality industry have been up across the board for a while now. If anyone is interested, I posted an analysis of industry numbers here:

http://www.uberoom.com/blogs/2009/10/15/improved-hotel-customer-service-top-3-reasons-why/

If your hotel wasn’t responsive to your complaints and you’ve exhausted your resources with the hotel directly, you can always go to youtube, twitter, or facebook with them. Information gets passed around quicker than ever today and if hotels aren’t giving you what you paid for, they are much less likely to survive.

]]> By: Get the Customer Service You Deserve « TravelOFFEN.com Blog http://www.consumertraveler.com/columns/7-ways-to-find-excellent-customer-service-on-the-road/comment-page-1/#comment-17421 Get the Customer Service You Deserve « TravelOFFEN.com Blog Tue, 10 Nov 2009 15:41:32 +0000 http://www.consumertraveler.com/?p=21573#comment-17421 [...] The source of this post [...] [...] The source of this post [...]

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