When he made her reservation through Aeroflot’s Web site, his finger slipped — “I hit the ‘L’ key instead of the ‘K’ key” — and misspelled his wife’s last name (“Slirtenko” instead of “Skirtenko”). Should he be concerned?
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From the category archives:
When he made her reservation through Aeroflot’s Web site, his finger slipped — “I hit the ‘L’ key instead of the ‘K’ key” — and misspelled his wife’s last name (“Slirtenko” instead of “Skirtenko”). Should he be concerned?
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As a tech consultant, Ned Levi works with hi-tech devices every day. Ned reviews the new Apple iPad from the point of view of the business traveler to see how it measures up to their needs.
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Ned Levi discusses packing your carry-ons defensively to to reduce passengers’ problems at security, and the risks of breakage or lost or stolen luggage by anticipating potential carry-on woes.
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“Champagne?” the tuxedoed waiter asks, “Yes, that would wonderful,” I reply. I have just boarded the brand-new Silver Spirit in Monte Carlo for its first sailing with passengers. The moment is surreal and a far cry from my previous voyage a few months earlier during Silver Spirit’s sea trials when the vessel was still under construction and where instead of champagne I shared breakfast pizza and espressos with the shipyard workers onboard.
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It used to be so simple: The price you were quoted for an airline ticket, rental car or cruise used to be the price you actually paid.
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Ned Levi examines Royal Caribbean’s decision to continue stopping at Haiti while the country attempts to recover from last week’s earthquake, and what the impact of suspending Haiti as a port of call might mean.
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With so many conflicting reports about “full body scanners,” what they can and can’t do, privacy issues, and their safety, Ned Levi has developed a comprehensive analysis about them. Ned looks at these devices, concentrating on their efficacy, privacy, safety, and bang for the taxpayers buck.
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Since the last time I wrote about the Transportation Security Administration, the agency charged with protecting air travel has encountered some unexpected turbulence.
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Stacey and Jason Bandish were looking forward to some much needed sun and fun on their September Caribbean cruise. The Pennsylvania couple boarded Royal Caribbean’s Freedom of the Seas in Port Canaveral in a festive mood and felt at ease when they handed over all their luggage to the porter, which would later be delivered to their stateroom. As the ship headed off into the sunset the festive mood turned into frustration when their luggage never showed up.
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In his letter to DHS Secretary Janet Napolitano, Ned asks for TSA to stop using the “politics of fear,” and instead “make-over” DHS/TSA, its rules, regulations and policies using the “politics of courage.” Ned suggests a number of steps Secretary Napolitano can use to transform DHS/TSA.
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