Charlie Leocha

Here is a collection of stories that focus on customer service while traveling by air — airline food, TSA confiscates loose change and United’s CEO proudly announces new fees.

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This weekend we look at the world’s rudest tourists, examine the possibilities of a USAirways/AA merger and its effect on consumers, and finally, report on a runaway puppy that stopped air traffic at La Guardia.

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Recently, I lost my iPhone. I had it with me going through security at DCA and after boarding the plane, I discovered it was gone. The hair stood up on the back of my neck!

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Something is broken in America. Is it our national character or our sense of right and wrong. In travel, America is moving down the wrong path. Airline bankruptcies pillory their workers and reward ineffective managers. TSA patdowns infuriate and demean the public TSA is supposedly protecting. New laws proposed by sincere politicians who for some reason don’t see Big Brother lurking in their bills to restrict travel for tax issues.

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This weekend we take a look at the important changes in privacy of travel records under a new USA/EU agreement. We examine the costs of higher travel taxes and stricter visa regulations. And, finally, the town of Fucking, Austria, votes on whether to change its name.

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This weekend we take a look a how hotels pamper guests for the first 15 minutes, a primer on home exchanges around the world and a current US Airways phishing scam of which to beware.

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This weekend is the anniversary of the sinking of the Titanic. This dramatic tragedy has seen more than its share of movies and commemorations. We focus on a Top 10 list of Titanic destinations, discover the role that Wales played in the drama and ponder why passengers on the stricken ship didn’t seem to panic.

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Last month the New York Port Authority announced that it was considering levying fines for behavior that could cause flight delays. They were specifically referring to fines for passengers who did not turn off their electronic gadgets.

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Few travel experiences are more enjoyable than cruising along the winding roads of Europe on vacation. Around every bend drivers find natural wonders and captivating towns. Whether driving along the banks of a wandering river or twisting along mountain roads, the joy of a roadtrip in Europe is undeniable.

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It’s a hotel weekend. We look at hotel ratings, new hotel magazines and the lack of hotels in London for the Olympics. Would you be willing to book a tent in someone’s back yard? Some, evidently, are.

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