Here is an overview of some of the most confusing airports that I have experienced when it comes to returning rental cars Some of these are doozies.
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No one said that merging two of the biggest U.S. carriers was going to be easy; it isn’t. Frequent travelers who live near Northwest and Delta hubs might be excused for smiling as United and Continental travelers deal with some of the issues they dealt with a couple years ago.
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Six questions travelers should ask themselves before they get started with booking a trip to Hawaii, either when booking themselves with an online booking site or working with a travel agent.
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From a hotel spa notice: “For your convenience, a 20% service charge will automatically be added to each spa treatment and salon serice (sic) received. A tip or gratuity is not included and may be given to the therapist at your discretion.” Ah ha! A service charge for no service. How ingenious.
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If anyone hadn’t heard of Costa Cruises before this weekend, they sure do now. Although, as of Monday, the story has moved to the inside of the front sections of U.S. newspapers the repercussions will reverberate through the cruise industry for months if not years and it is still front-and-center in Europe.
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Surprisingly, there isn’t an industry-wide standard for replacing a hotel key. What happens when you lose a key? What kind of security would you expect?
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I’ve been cruising since ships looked like ships — before they had water slides, rock climbing walls and zip lines. All the changes haven’t been to the ship superstructure’s bells and whistles and activities. When cruising took off, one of the biggest selling points was, “Everything’s included.” Now, except for the most deluxe lines (and [...]
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Anyone who flies regularly and/or works in the travel industry has had plenty of head-scratching moments about the airlines. Greed — the desire to maximize revenue — is understandable. Incompetence can be accepted as well, although with today’s unemployment rate one wonders, how do some of these people have jobs. But some self-inflicted airline actions leave many of us speechless.
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