Janice Hough

These days travelers have never had a wider choice of ways to get deals. On flights, hotels, cruises, rental cars … you name it — deals are everywhere. So it would seem to be a golden age for bargain hunters. But, it is not. What’s the problem?

{ 0 comments }

No one likes paying unnecessary travel penalties. And, travel agents and consumer advocates do our best to help when travelers are unjustly charged. Unfortunately, while suppliers can and do make mistakes, there are many times when the problem could have been avoided in the first place if the travelers actually paid attention and read the contract before they put money down.

{ 0 comments }

These days, there are all kinds of commercials and online ads for great hotel websites and apps, all intimating that booking through them will get you some glorious room or suite at a good price. While certainly, there are some website deals out there on everything from the smallest rooms to suites, if travelers really care about the room they are reserving, old-fashioned human involvement could be their best bet.

{ 0 comments }

While, no doubt, some people know they aren’t feeling well when they board, others can have symptoms come on suddenly. And, with the “it’s my vacation, I’ve paid for it, I’m going to enjoy it” mentality, not to mention the cost of an onboard doctor’s visit, many travelers may avoid visiting the infirmary. Would free medical care and refunds help?

{ 0 comments }

The two basic questions all travelers contemplating joining a frequent flier program and planning to commit to a single airline or alliance have to ask themselves are the same — What is my goal? Is it reachable?

{ 0 comments }

It is not hard to imagine how people with means are tempted to buy stolen passports, especially if they want to move permanently. More than likely, the two with stolen passports were skirting immigration rules.

{ 0 comments }

United Airlines is cracking down on carry-on overload. The airline will tell workers at security checkpoint entrances to eyeball passengers for over-sized bags. Plus, it is putting out bag-sizing boxes at airports before security.

{ 0 comments }

Delta Airlines has raised the frequent flier program ante, by announcing a switch in 2015 to an all dollar-based mileage system, where award miles depend solely on the price you pay.

{ 2 comments }

As much as the media loves to report on the latest cruise ship norovirus outbreak, in reality, most people cruise happily without any health issues. Plus, to be fair, sometimes people who report feeling ill may also be feeling the effect of a few two many “Bahama Mamas” or the equivalent, not to mention sun, potential late nights, richer food than normal, etc. etc. However, for those unlikely cruises who end up on one of the unlucky cruises, it can be truly miserable. Even a day’s discomfort out of precious vacation time can feel much too long.

{ 0 comments }

Here are six tips to help keep your trip from becoming an after-the-storm weather casualty. The most important? Be on time.

{ 0 comments }