June 2012

Jeff Emerson missed his flight from Minneapolis to Washington last month. He didn’t make his connection to Addis Ababa, Ethiopia, and didn’t arrive as scheduled in Kilimanjaro, Tanzania, where he was supposed to start work as a summer volunteer.


Gallup, Mew Mexico, is a city of throwbacks. Route 66 runs right through the town, with its left-over flickering neon lit motels. About a hundred trains still rumble through town every day. The El Rancho Hotel stands open for business as it did in the days of John Wayne. Richardson’s Trading Post flogs authentic Navajo rugs and jewelry, guns and clothing, and acts as the pawn shop for locals as it has for about 100 years.

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Over the past three years, passenger protections have slowly but surely made their way through the rulemaking process in Washington, DC. New tarmac-delay rules have been instituted and have eliminated much of the tarmac-delay issues. But, the Department of Transportation (DOT) didn’t stop there. The last of the most recent rules are coming into effect. These new rules, six of which are listed below, have changed the landscape of passenger protections.


Grandpa’s ashes on floor after TSA confrontation, TSA PreCheck comes to O’Hare, US Airways announces codeshare agreement with Croatia Airlines


The Advisory Committee on Aviation Consumer Protections (ACACP) meets for the first time today. This committee is charged with assessing how well the Department of Transportation (DOT) is enforcing current consumer protections and recommending new consumer protections. Reporting to the Secretary of Transportation and through his office to Congress, this committee brings aviation consumer protection to the highest levels.

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Mac users pay more than PC users says Orbitz, how airlines spend your airfare, FAA orders airlines to put emergency oxygen back in lavatories

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The passengers who paid extra for their premium seat have a right to sit there. They have the right to not feel guilty when a flight attendant asks them to move in order to make room for a family, and they don’t feel like it.


Olympians help Qantas with safety briefing, bookings via mobile apps soar, Orlando Airport may add train station and new terminal


As Americans lead increasingly online lives, “phishing” is unfortunately increasing as well. While there are different forms, a simple explanation of “phishing” is a fraudulent email intended to get the recipient to turn over personal information, which can then be used for a variety of treacherous perfidies — none of them good.


Should McCarran be renamed Las Vegas International? TSA tries out machine that may be able to spot fake IDs, Greyhound’s Go to Gotham City contest hypes travel by bus

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