December 2010

You may have heard about Google’s plans to buy ITA Software, the company that powers many online travel sites. If you haven’t, catch the lively debate (above). How fun!


It was a rough week for airline travelers. Many domestic travelers faced canceled flights and hours on hold with airlines trying to get themselves rebooked.


When I returned the car, I was told that I had damaged it. I was speechless, since there was no way the car could have been damaged in any way while it was in my possession. Later, I received a bill for $775 from Enterprise. I did not damage the car. What can I do?


Bellagio nixing $25K chips, AA flight skids off runway, passenger arrested for striking teen


Decisions, Decisions. Where to go? Cruise or land? Then, which ship? It couldn’t be too big because we didn’t want to have to board tenders to get into ports. We didn’t want to be on a cruise with lots of children, or one that required dressing in our finest for dinner each night. Two single women can present a challenge.


Rather than trying to perform all security functions itself — operator, administrator, auditor and regulator — TSA would better invest its time and efforts by focusing on individuals who pose threats, elevating intelligence and setting standards that address current security risks.


This latest bout with the weather on the East Coast has highlighted the problems of running airlines at capacity without factoring in weather as an element. It has also shined a spotlight on airlines’ telephone support operations that were overwhelmed first, with requests for cancellations and changes to avoid the mess, then with passengers stuck at airports looking for a way home.


Beer festivals in January, northeast digs out, fights in Moscow airport


When the Consumer Travel Alliance asked what mode of transportation they planned to use in 2011, most respondents indicated they would stay the course by cruising, driving, flying and using mass transport roughly the same as they did in 2010. However, a significant number of travelers said they intended to fly less and drive more.


Flights from snow-bound Boston to the West Coast were filled. Some were told that they couldn’t get home ’till New Years. Except United did have a flight, today, December 28, that was wide open yesterday evening, from Boston to San Francisco, flight 9795, nonstop at 3:15 p.m. It was on-time. But, she never heard of it. It was an “Extra Section.”