Cruise passengers killed in Chile bus crash

Twelve US cruise ship passengers have died in Chile after a bus carrying them from a visit to a national park plunged into a ravine, officials have said. Two more Americans are said to be in a serious condition. The Chilean bus driver and a tour guide were also hurt.

A runaround at Holiday Inn

When Robert Donovan changes two back-to-back hotel reservations, the reservations agent assures him there will be no cancellation penalty. And he’s right. Instead, Donovan’s second reservation is canceled – and he’s billed for a missed night. What’s going on here? And is there any hope for a refund?

Nice to meet you!

So, you’re sitting in your window seat, three hours of flying ahead of you, when a total stranger takes the seat next to you. You check him out surreptitiously, wondering, Is this my new best friend? A business deal in the making? Or am I in for three hours of Joe’s hernia operation? Herewith, some advice for managing in-flight small talk.

4 killed in Branson, Mo., plane crash

A twin-engine plane with apparent mechanical problems plowed into a self-storage unit and burst into flames, killing all four people aboard but missing the bustling businesses along this resort town’s main strip by only a few hundred feet.

Lessons learned in flight

James WysongIn the 17 years I have been flying, I think I have seen or heard just about everything. And yet, every flight can provide a valuable lesson. In school I studied how to read and write, in sports I learned to play fair, and in the military I figured out how to take orders. But it wasn’t until I became a flight attendant that I got a real-life education.

Airport security: buy an ID card and skip the line

People don’t often think of security as a convenience, but those who enroll in the Transportation Security Administration’s new Registered Traveler program probably will. The program, which has tested in a few airports, will roll out nationally in June.

Airline screeners fail government bomb tests

Imagine an explosion strong enough to blow a car’s trunk apart, caused by a bomb inside a passenger plane. Government sources tell NBC News that federal investigators recently were able to carry materials needed to make a similar homemade bomb through security screening at 21 airports.

Cruise Planning 101

Your cruise vacation is just around the corner, and you’re packed and ready to go. But did you really cover all your bases? Do you have the proper travel documents? Did you plan for unexpected delays? If not, you’d better start now. If you’re not careful, you could literally miss the boat.

Delta cuts are critical, arbitration panel is told

Delta Air Lines Inc. is living off borrowed cash and needs to lower its costs if it wants to avoid the fate of nearly a dozen carriers that have liquidated or been sold after filing for Chapter 11 since the 1980s, a restructuring expert testified Wednesday.

Reservations about a reservation

When Carolyn Curtis tries to buy a bargain airfare through 1-800-Fly4Less, she’s in for a few surprises. First her credit card doesn’t work, and then she finds several mysterious fees on two of her credit cards. Where did these charges come from — and how can she get rid of them?