A new study by a team of aviation consultants, which claims the government’s new tarmac delay rule will cost the flying public $3.9 billion during the next two decades, is making waves in the aviation industry and beyond.
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Heaven knows, travel agents, can make mistakes and give out false information. That’s maddening, both from a client point-of-view, and from the agent’s because it is not only embarrassing, there are monetary and liability issues. But, what happens when the tour operator and their insurance agents don’t understand their own policies?
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Back on December 30, 2009 the Department of Transportation published a rule, “Enhancing Airline Passenger Protections” that encompassed what we now know as the three-hour tarmac delay rule. The new DOT rulemaking strengthens that original rule in four ways.
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American launches new iPhone application
American Airlines introduced its new application for the iPhone and iPod Touch.
The free app for iPhone and iPod Touch offers customers a new way to stay connected with the airline while they are traveling. [click to continue…]
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